Call with questions or to schedule in-person or Telehealth appointments: (575) 894-3221
Monday through Thursday 8am-5pm
Telehealth is a visit on the phone or via video using your computer or smartphone. You can talk with your provider from the anywhere you feel comfortable.
A link will be sent to your personal email from the clinic. All you have to do is click the link to access your telehealth visit. The clinic will provide instructions through the email that is attached with the link. The clinic schedulers will be happy to also explain when you contact us to schedule your telehealth appointment.
Most insurance plans cover telehealth visits. Video visits are generally required, although some insurance payers will cover a phone visit. Please check with your insurance plan or feel free to ask when you make an appointment.
Yes! Telehealth visits are offered for new and established patients of the clinic.
Please contact our office 24 hours in advance of you scheduled appointment. Failure to do so will require us to mark the visit as a “No Show” appointment.
Late Arrival Policy
Sierra Vista Rural Health Clinic is committed to providing prompt and efficient service during your visit with us. We work diligently to stay on time, barring any emergencies. If you arrive more than ten (10) minutes late, we may ask you to reschedule your appointment to not delay other patient appointments. Please remember to arrive 15 minutes prior to your appointment to complete any necessary paperwork. If you are a new patient, please arrive 30 minutes prior to your appointment.
New Patient Information
If you are a new patient, please arrive 30 minutes prior to your scheduled appointment to complete any necessary and required paperwork. Please bring a valid ID and insurance card as well as all pertinent medical records if you have been under the care of another provider, along with an updated medication list and medication bottles.
Medication Refill Policy
Sierra Vista Rural Health Clinic requires 72 business hours for all prescription refill requests. We will NOT refill medications on weekends and holidays.
Sierra Vista Rural Health Clinic is passionate about providing our patients with care in a highly coordinated manner. Partnering with Sierra Vista Hospital, we utilize an integrated delivery system, meaning that we work collaboratively to provide you with your healthcare needs. We are also excited to offer Telehealth visits as well. Our primary care and behavioral health providers work closely with hospital staff and any specialists to ensure that your healthcare needs are met.
We are proud to serve the patients in Sierra County and the surrounding areas. We are passionate about meeting and exceeding your healthcare expectations. Thank you for entrusting us with the ability to provide care for you and your families. We recognize that you have choices when it comes to your healthcare needs. We are deeply honored to be your healthcare providers of choice.