NOTICE TO PATIENTS:
This practice serves all patients regardless of inability to pay.
Discounts for essential services are offered based on family size and income.
For more information, ask at the front desk or visit our website.
AVISO PARA PACIENTES:
Esta práctica sirve a todos los pacientes, independientemente de la incapacidad de pago.
Descuentos para los servicios esenciales son ofrecidos dependiendo de tamaño de la familia y de los ingresos.
Usted puede solicitar un descuento en la recepción o visita nuestro sitio web.
Notice of Nondiscrimination
This facility and its affiliates comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. This facility and its affiliates do not discriminate against any person on the basis of color, race, gender, age, religion, national origin, ethnicity, culture, language, disability, genetic information, gender identity or expression, socioeconomic status, sexual orientation, veteran’s status or any other basis protected by applicable federal, state or local law, in admission, treatment, visitation, or participation in our programs, services, and activities or employment.
Our facility and its affiliates:
● Provide free aids and services to people with disabilities to communicate effectively with us, such as:
— Qualified sign language interpreters
— Written information in other formats (large print, audio, accessible electronic formats, other formats)
● Provide free language services to people whose primary language is not English, such as:
— Qualified interpreters
— Information written in other languages
If you believe that our facility or its affiliates have failed to provide these services or discriminated in another way on the basis of color, race, gender, age, religion, national origin, ethnicity, culture, language, disability, genetic information, gender identity or expression, socioeconomic status, sexual orientation, veteran’s status or any other basis protected by applicable federal, state or local law, you can file a grievance with:
Compliance Officer at 1-844-446-5277
or via the Compliance Reporting Website: www.svhnm.ethicspoint.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at OCRportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 1.800.537.7697 (TDD)
Complaint forms are available at HHS.gov/ocr/office/file/index.html
Request Medical Records
Patients who have received care at Sierra Vista Hospital and Clinics may request copies of their medical record/health information by contacting the HIM department at (575) 743-1248 or (575) 743-1258 and requesting an Authorization for Release form, or by downloading the files below:
● Medical Records Release Form (Spanish)
● English coming soon?
Patient Rights and Responsibilities
The Rights & Responsibilities document explains how medical information about you may be used and disclosed and how you can get access to this information. Please download the Rights & Responsibilities PDF and read it carefully. Patients must acknowledge receipt by signing the form on page 7 and returning the signed form.
Sierra Vista Hospital Swing Bed Program
Sierra Vista Hospital is unique in our ability to care for medically complex, chronically or critically ill patients who require specialized care over an extended recovery period.
Generally, patients are referred to our Swing Bed Unit from a hospital stay on a regular floor like Telemetry or Orthopedics, or a higher leel of care like an intensive care unit.
In our Swing Bed Unit, a specialized approach to serious medical conditions is directed by physicians who see patients daily to meet their medical needs. The key to recovery at Sierra Vista Hospital is a doctor’s care, every day. Our physicians (called hospitalists) are frequently familiar to you from our clinic or hospital. The physician will lead the patient’s interdisciplinary team – including nurses, a pharmacist, a nutritionist, a case manager, and physical, occupational and speech therapists – to coordinate care that will secure the best possible
WHO NEEDS TRANSITIONAL CARE
Patients who may benefit from Transitional Care in the swing bed unit at Sierra Vista Hospital include those with the following needs:
– IV antibiotic therapy
– Complex wound care
– Rehabilitation after orthopedic surgery, stroke, cardiac procedures
– Respiratory care
– Rehabilitation after fractures, amputation, or multiple injuries due to trauma
BENEFITS OF SIERRA VISTA HOSPITAL SWING BED PROGRAM
– Recover near your home in Sierra County.
– Private rooms with sleeper chairs. No need for ambulance transport to an acute care hospital in case of a medical emergency, or to other facilities for radiology, lab, etc. This is particularly important for seniors who might find it stressful to be transported to facilities in Las Cruces.
MEDICARE AND INSURANCE
The Swing Bed Program is a hospital-based program and Medi-care Part A is the primary payor. To qualify, a Medicare recipient must have completed a three day acute care stay at Sierra Vista Hospital or another acute care facility. Medicare can cover Swing Bed Services for up to 100 days with various co-pay charges. Co-pays can be offset by secondary insurance. Most Medicare Advantage, Medicaid and private insurances have Swing Bed benefits.
BETWEEN THE HOSPITAL & HOME
Unexpected medical events like illness, accident or surgery can prompt a short stay in the hospital. Sometimes patients are no longer acutely ill but are not quite ready to go home. Sierra Vista Hospital’s Swing Bed Program can help.
You can remain at Sierra Vista Hospital or be referred from another acute hospital and receive the
services you need to gain your strength back.
Call us directly to learn more or see if you are a candidate/eligible for Swing Bed Services by contacting: Cindy Johnson, Swing Bed Manager at 575-894-2111 ext. 356