Employees / Visitors / Residents:
Do you have a complaint, or do you need to report abuse?

Report any suspected cases of abuse, neglect, exploitation, and injuries of unknown origin. 

Complaints are investigated under applicable federal and/or state regulations. Please report the information that you have to: 

New Mexico Department of Health 
Division of Health Improvement 
Intake Hotline: 1-800-752-8649 
Reporting Fax: 1-888-576-0012 

Reports can also be submitted online at: 

www.nmhealth.org/about/dhi/ane/ 

In addition to these sources, you may report your information to: 

New Mexico Long-Term Care Ombudsman: 866-451-2901