Hospital Price Transparency & Financial Assistance
In accordance with the Centers for Medicare & Medicaid Services (CMS) Hospital Price Transparency Rule, Sierra Vista Hospital and Clinics (SVH) is committed to providing clear, accessible information about hospital pricing to help patients make informed healthcare decisions.
The CMS rule requires hospitals to make public standard charges for items and services, including gross charges, payer-specific negotiated charges, discounted cash prices, and minimum and maximum negotiated charges, in both a machine-readable file and a consumer-friendly display of shoppable services.
Understanding Your Cost of Care & Insurance Assistance
SVH understands that healthcare costs can feel complex and overwhelming, especially for individuals who are uninsured or underinsured. After you and your physician determine the services you need, our team can help you review available pricing information and discuss financial options prior to receiving care, whenever possible.
We accept many forms of insurance, and our Business Office is available to help patients understand their coverage, benefits, and any insurance-related questions.
We are here to support you in understanding your care costs and insurance options with clarity and compassion.
Financial Assistance, Charity Care, & Medicaid Enrollment
SVH is committed to helping patients access the care they need, regardless of their ability to pay. Our organization supports uninsured, underinsured, and self-pay patients through
- Assessing eligibility for financial assistance / charity care
- Reviewing and setting up payment plan
- Explaining discounted cash pricing for self-pay services
- Providing Medicaid enrollment assistance, including help completing applications and understanding eligibility categories
Eligibility for financial assistance is determined according to hospital policy and applicable federal and state regulations.
If you have questions about self-pay, Medicaid eligibility, or financial assistance, please contact our Financial Counselor:
Phone: (575) 743-1240
Email: dianahernandez@svhnm.org
CMS-Required Price Transparency Files
The shoppable services information helps patients shop and compare prices for commonly services that can be scheduled in advance (i.e., non-urgent, planned care).
Single machine-readable digital file contains the standard charges for all items and services provided by the hospital.

